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Four Points By Sheraton Knoxville Cumberland House Hotel

1109 White Avenue, Knoxville, Tennessee, United States, 37916  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Four Points By Sheraton Knoxville Cumberland House Hotel

Wi-Fi
Parking

USD 10 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Fitness/ Gym

Fitness centre

Laundry
TV

Flat-screen TV

Overview

Four Points By Sheraton Knoxville Cumberland House Hotel is a world-class 3-star accommodation in Knoxville. Four Points By Sheraton Knoxville Cumberland House Hotel was opened in 2005 and offers non-smoking rooms.

The city center is 10 minutes' walk of the property. The hotel is positioned in historic district of Knoxville in proximity to a tower and a museum nearby.

The Muse Knoxville is 6 km from the hotel and Knoxville Zoological Gardens is about 7 km away.

Four Points By Sheraton Knoxville Cumberland House Hotel is around 25 minutes' drive from Mc Ghee Tyson airport.

Rooms

Four Points By Sheraton Knoxville Cumberland House Hotel offers 129 guestrooms appointed with free Wi-Fi, individual climate control, TV, a private balcony and a seating area with all the sights of Knoxville within easy access. They also have a microwave, coffee/tea makers and a fridge available for self-catering.

Eat & Drink

Residents can have breakfast in the restaurant. Guests can try excellent meals of local cuisine in the large restaurant onsite. Cold drinks are offered in the beer bar. A business area features Icon Ultra Lounge and Vick & Bill's within 300 meters of the venue.

Services

There are a baggage storage, a souvenir shop and a cloakroom provided on-site.

Relax

The hotel offers a gym and a fitness center available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at USD 10 per day.

Number of floors:   7.  Number of rooms:   129.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • No wheelchair access
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Gift/Newsstand
  • Vending machines
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre

Services

  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Newspaper service

Dining

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Room view

  • City view

Room features

  • Air conditioning
  • Heating
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Media

  • Flat-screen TV
  • In-room films
  • International calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 4 years
Extra bed FREE
Existing bedding FREE
One child
5 - 17 years
Existing bedding FREE
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Four Points By Sheraton Knoxville Cumberland House Hotel Knoxville location
Show big map »

Hotel Address:

1109 White Avenue, Knoxville, Tennessee, United States, 37916

Get directions
Airports
Restaurants
  • Icon Ultra Lounge (cuisine: International)
    1000 ft
  • Chaiyo Thai & Sushi Bar (cuisine: Thai)
    1100 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    7
  • Number of rooms:
    129

Rooms and availability

Four Points By Sheraton Knoxville Cumberland House Hotel photos Room
Queen Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 2 Queen-size beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Four Points By Sheraton Knoxville Cumberland House Hotel photos Room
King Room
  • Max occupancy:

    5 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • Video on demand
Four Points By Sheraton Knoxville Cumberland House Hotel photos Room
Standard Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa
  • Dining:Coffee/tea maker
  • Dining area
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Four Points By Sheraton Knoxville Cumberland House Hotel photos Room
Deluxe Queen Room
  • Max occupancy:

    5 persons

  • Bed type:

    2 Queen-size beds, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Media:Flat-screen TV
  • Wake up service
Four Points By Sheraton Knoxville Cumberland House Hotel photos Room
Deluxe King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • Video on demand
Double Room Mobility accessible
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Queen-size beds, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Facilities for disabled
  • Bedding:Sofa bed
  • Dining:Microwave
  • Refrigerator
Room Description:

CMNTUD: Non-Smoking ACCESSIBLE KING PLUS SOFA BED with King + Double Sofa Bed

King Room Mobility accessible
  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Facilities for disabled
  • Bedding:Sofa bed
Room Description:

1K BED:ACCESSIBLE NON-SMOKING:VISUAL FIRE ALARM : ROLL-IN SHOWER:FREE WI-FI AND BOTTLED WATER

King Suite
  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:High speed internet
  • Safe deposit box
  • Ironing facilities
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Bottled water
  • Media:LCD TV
  • Video on demand
Room Description:

1K BED:ACCESSIBLE BALCONY SUITE NS:VISUAL FIRE ALARM: TUB WITH GRAB BARS:REFRIGERATOR AND MICROWAVE

King Suite Mobility accessible
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Facilities for disabled
  • Dining:Microwave
  • Refrigerator
Room Description:

1K BED:ACCESSIBLE BALCONY SUITE NS:VISUAL FIRE ALARM: TUB WITH GRAB BARS:REFRIGERATOR AND MICROWAVE

Balcony Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

Suite|Balcony Suite Non-smoking - PVN - WP20B

Balcony Suite Mobility accessible
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Facilities for disabled
Room Description:

Suite|Accessible Balcony Suite Ns - APV - WP20B

Suite Mobility accessible
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:High speed internet
  • Safe deposit box
  • Facilities for disabled
  • Ironing facilities
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:LCD TV
  • Video on demand
Room Description:

Suite|Accessible Balcony Suite Ns - APV - WP25B

Family King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Deluxe Corner Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

Deluxe|Deluxe Corner Non Smoking - QNE - WP20D

Deluxe Corner Flat
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:High speed internet
  • Safe deposit box
  • Ironing facilities
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:LCD TV
  • Video on demand
Deluxe Family Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices

Four Points By Sheraton Knoxville Cumberland House Hotel Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
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  • General

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Near the hotel

  • Market Square2700 ft
    PO Box 2263 Knoxville, TN 37902

    Restaurants nearby

    • Icon Ultra Lounge1000 ft

      Address: 810 West Clinch Avenue

      62% likes this, based on 19 reviews
      Cuisine: International

    • Vick & Bill's1200 ft

      Address: 1501 White Ave
      Phone: (865) 521-6108

      67% likes this, based on 26 reviews

    • Chesapeake's1600 ft

      Address: 500 Henley St
      Phone: 865-673-3433

      69% likes this, based on 150 reviews
      Cuisine: American

    • Chaiyo Thai & Sushi Bar1100 ft

      Address: 601 James Agee Street
      Phone: 865 249 8081

      82% likes this, based on 21 reviews
      Cuisine: Thai
      Price Range: USD 7 - USD 12

    • Ramsey's Cafeteria Incorporated1400 ft

      Address: 1547 White Ave
      Phone: (865) 522-2520

      Cuisine: American

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      7
    • Number of rooms:
      129

    Four Points By Sheraton Knoxville Cumberland House Hotel Reviews

    Guest reviews are submitted by our customers after their stay at Four Points By Sheraton Knoxville Cumberland House Hotel

    8.2
    FabulousBased on75 reviews

    Guest reviews

    • 3.8

      I met one waitress that was friendly and hospitable.

      The rest of the staff was rude. Arrival was a nightmare. Expensive for these accommodations.

    • 5.4

      The bed was comfy and the room appeared to be clean.

      The a/c wouldn't work and fan wouldn't come on either, so the room was stuffy, and though I was offered a change of room, it was almost 1am. No fan also meant that I could hear the outside noise of a nearby fire station which also disrupted sleep. There is a $10 parking fee, but I noted that I'd been charged $30 for one night (in addition to the room charge) after I'd checked in. They waived the $30 fee (I still don't know what $20 of that was even for) for the inconvenience of the broken a/c unit. Also, later that evening a strange greasy mechanical smell filled the hallways of the 6th floor and the smell was very strong inside of the elevator the next day, so I presume that it originated there due to maintenance. It was unpleasant, and I had expected so much more from a Four Points property ESPECIALLY for the price.

    • 7.8

      The room felt, looked, and smelled super clean. The location was perfectly situated to downtown and UTK.

      The bathroom sink was clogged and the bed was so-so (BUT, I'm super picky about my bed). Unless you book a room directly through SPG there's a new $10 parking fee--very annoying as you have no idea about it until you get there and no choice but to pay. The staff at the front desk seemed aloof and dismissive.

    • 10.0

      The location was great.

    • 10.0

      Everything was just as it should have been. Worked perfect for our needs.

    • 10.0

      Everyone was extremely helpful. Manager (Jenny) went beyond her job responsibilities by making me a sandwich when I was in need of getting some protein in my system and no place was open nearby. Thank you so much. It got me back on my feet and as a result able to attend memorial service that I had drive down to pay my respects.

      Everything was super no dislikes.

    • 5.8

      At first glance, the facilities looked very nice. The décor was relaxing and creative. The service was also stellar.

      There were stains on my pillows and the wall panels were falling off. I also did not think that paying $10 a night was worth it for how much the room cost per night. In addition, there was absolutely not enough space in the parking garage for the amount of guests that there were.

    • 7.0

      Location and size of room

      We had a disabled room, but the height of the bed was so high my wife could not get up on the bed by herself without injury. For a facility with upscale pricing and appearance, the available staff (beyond the front desk) was very limited like you would find in a motel.

    • 9.6

      Bed was very comfy, big fluffy duvet. Off street parking under hotel with elevator access. Close to world fair park and the river.

      Room is a little small but we didn't spend too much time in the room anyway.

    • 9.2

      Arrived very late night and staff was very friendly and prompt. I was checked in immediately and offered restaurants that delivered to hotel late in case I had not eaten.

      Bed was very firm.

    • 8.8

      Room was very clean! Beds were really comfortable!

      No pool no jacuzzi... No breakfast.. If you wanted breakfast the charge was pretty steep.Extra charge for parking which I felt was unfair...

    • 9.6

      The lady at the front desk was super! She was willing to help me and give me an upgrade even after Booked.net dropped the ball.

      Booked.net did not book me like they said but they took my damn money!

    • 7.8

      The female manager was very nice n helpful. I booked online the wrong night as it was already paid for she was very helpful

      I thought the bar meals could of been a little better. Great staff though.

    • 8.8

      Great staff.

      Bad reviews of restaurants. I had salad in room it was very good.

    • 9.2

      Comfy beds and a quiet night sleep. Also, a very safe location to stay.

    How to reach hotel

    hotel Four Points By Sheraton Knoxville Cumberland House Hotel Knoxville location
    Show big map »

    Hotel Address:

    1109 White Avenue, Knoxville, Tennessee, United States, 37916

    Get directions
    Airports
    Restaurants
    • Icon Ultra Lounge (cuisine: International)
      1000 ft
    • Chaiyo Thai & Sushi Bar (cuisine: Thai)
      1100 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      7
    • Number of rooms:
      129