Four Points By Sheraton Knoxville Cumberland House Hotel

1109 White Avenue, Knoxville, Tennessee, United States, 37916  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Four Points By Sheraton Knoxville Cumberland House Hotel

Wi-Fi
Parking

USD 10 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Fitness/ Gym

Fitness centre

Laundry
TV

Flat-screen TV

Overview

Four Points By Sheraton Knoxville Cumberland House Hotel is a world-class 3-star accommodation in Knoxville. Four Points By Sheraton Knoxville Cumberland House Hotel was opened in 2005 and offers non-smoking rooms.

The city center is 10 minutes' walk of the property. The hotel is positioned in historic district of Knoxville in proximity to a tower and a museum nearby.

The Muse Knoxville is 6 km from the hotel and Knoxville Zoological Gardens is about 7 km away.

Four Points By Sheraton Knoxville Cumberland House Hotel is around 25 minutes' drive from Mc Ghee Tyson airport.

Rooms

Four Points By Sheraton Knoxville Cumberland House Hotel offers 129 guestrooms appointed with free Wi-Fi, individual climate control, TV, a private balcony and a seating area with all the sights of Knoxville within easy access. They also have a microwave, coffee/tea makers and a fridge available for self-catering.

Eat & Drink

Residents can have breakfast in the restaurant. Guests can try excellent meals of local cuisine in the large restaurant onsite. Cold drinks are offered in the beer bar. A business area features Icon Ultra Lounge and Vick & Bill's within 300 meters of the venue.

Services

There are a baggage storage, a souvenir shop and a cloakroom provided on-site.

Relax

The hotel offers a gym and a fitness center available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at USD 10 per day.

Number of floors:   7.  Number of rooms:   129.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • No wheelchair access
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Gift/Newsstand
  • Vending machines
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre

Services

  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Newspaper service

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Room view

  • City view

Room facilities

  • Air conditioning
  • Heating
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Media

  • Flat-screen TV
  • In-room films
  • International calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Four Points By Sheraton Knoxville Cumberland House Hotel Knoxville location
Show big map »

Hotel Address:

1109 White Avenue, Knoxville, Tennessee, United States, 37916

Get directions
City Centre
  • Knoxville
    1700 ft
Airports
Restaurants
  • Icon Ultra Lounge (cuisine: International)
    1000 ft
  • Chaiyo Thai & Sushi Bar (cuisine: Thai)
    1100 ft
Parks
  • World\'s Fair Park
    900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    7
  • Number of rooms:
    129

Rooms and availability

Four Points By Sheraton Knoxville Cumberland House Hotel photos Room
Standard Queen Room
  • Max occupancy:

    5 persons

  • Bed type:

    2 Queen-size beds, 2 Single beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
Room Description:

2Q BEDS:ACCESSIBLE NON-SMOKING:VISUAL FIRE ALARM:TUB WITH GRAB BARS:FREE WI-FI AND BOTTLED WATER

Four Points By Sheraton Knoxville Cumberland House Hotel photos Room
King Room
  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • Video on demand
Room Description:

1K BED:DELUXE NON-SMOKING:FOUR COMFORT BED:FREE WI-FI AND BOTTLED WATER:42 INCH FLAT SCREEN LCD TV

King Suite
  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Balcony
    • + More
  • General:High speed internet
  • Safe deposit box
  • Facilities for disabled
  • Seating area
  • Ironing facilities
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Bottled water
  • Media:Pay TV
  • Video on demand
Room Description:

1K BED:ACCESSIBLE BALCONY SUITE NS:VISUAL FIRE ALARM: TUB WITH GRAB BARS:REFRIGERATOR AND MICROWAVE

Four Points By Sheraton Knoxville Cumberland House Hotel photos Room
Standard Suite
  • Max occupancy:

    5 persons

  • Bed type:

    1 Super King-size bed and 1 Sofa bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa
  • Dining:Coffee/tea maker
  • Dining area
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Room Description:

In addition to a balcony, this suite features a microwave, refrigerator, and coffee machine. A flat-screen cable TV is also provided.

Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Family King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Four Points By Sheraton Knoxville Cumberland House Hotel photos Room
Deluxe Queen Room
  • Max occupancy:

    5 persons

  • Bed type:

    2 Queen-size beds, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This double room has air conditioning.

Four Points By Sheraton Knoxville Cumberland House Hotel photos Room
Deluxe King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • Video on demand
Room Description:

This room features a microwave, refrigerator, and coffee machine. A flat-screen cable TV is also included.

Deluxe Corner King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:High speed internet
  • Safe deposit box
  • Ironing facilities
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Pay TV
  • Video on demand
Deluxe Family Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More

Four Points By Sheraton Knoxville Cumberland House Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Tennessee Riverboat CO1700 ft

Popular areas

Convention centers

Sport related

Amusement

  • Electric Wizard2700 ft

Historical sites

  • James White Fort Assn3700 ft

Stadiums

Museums

Parks

  • World's Fair Park and Festival1400 ft
  • Knox County Parks and Recreation2300 ft

Universities, Institutes

Theaters

Medical care and Hospitals

  • Fort Sanders Reg Medical Ctr400 ft
  • Baptist Hosp Of East Tennessee1000 ft
  • East Tennessee Children's Hosp3700 ft

College Campuses

Local attractions

  • Knox County Old Gray Cemetery 5100 ft
    543 N Broadway St
  • Crescent Bend House & Gardens - Armstrong-Lockett House1.4 mi
    2728 Kingston Pike
  • Haley Heritage Square1.7 mi
    Morningside Park 1600 Dandridge Avenue
  • University of Tennessee1.4 mi
    2704 Kingston Pike
  • Mabry Hazen House 1.5 mi
    1711 Dandridge Ave

Near the hotel

  • World\'s Fair Park900 ft
    Knoxville, TN
  • Sunsphere Tower1000 ft
    810 W Clinch Ave
  • Market Square2700 ft
    PO Box 2263 Knoxville, TN 37902
  • Tennessee Theatre2800 ft
    604 S. Gay Street, Knoxville
  • Knoxville Museum of Art900 ft
    1050 Worlds Fair Park Dr
  • Knoxville Convention Center1100 ft
    701 Henley St
  • East Tennesse Historical Society2600 ft
    601 S Gay St

Restaurants nearby

  • Icon Ultra Lounge1000 ft

    Address: 810 West Clinch Avenue

    62% likes this, based on 19 reviews
    Cuisine: International

  • Vick & Bill's1200 ft

    Address: 1501 White Ave
    Phone: (865) 521-6108

    67% likes this, based on 26 reviews

  • Chesapeake's1600 ft

    Address: 500 Henley St
    Phone: 865-673-3433

    69% likes this, based on 150 reviews
    Cuisine: American

  • Chaiyo Thai & Sushi Bar1100 ft

    Address: 601 James Agee Street
    Phone: 865 249 8081

    82% likes this, based on 21 reviews
    Cuisine: Thai
    Price Range: USD 7 - USD 12

  • Ramsey's Cafeteria Incorporated1400 ft

    Address: 1547 White Ave
    Phone: (865) 522-2520

    Cuisine: American

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    7
  • Number of rooms:
    129

Four Points By Sheraton Knoxville Cumberland House Hotel Reviews

Guest reviews are submitted by our customers after their stay at Four Points By Sheraton Knoxville Cumberland House Hotel

Average guest rating

8.2out of 10
Fabulous
Based on 75 reviews

Guest reviews

  • 3.8

    I met one waitress that was friendly and hospitable.

    The rest of the staff was rude. Arrival was a nightmare. Expensive for these accommodations.

  • 5.4

    The bed was comfy and the room appeared to be clean.

    The a/c wouldn't work and fan wouldn't come on either, so the room was stuffy, and though I was offered a change of room, it was almost 1am. No fan also meant that I could hear the outside noise of a nearby fire station which also disrupted sleep. There is a $10 parking fee, but I noted that I'd been charged $30 for one night (in addition to the room charge) after I'd checked in. They waived the $30 fee (I still don't know what $20 of that was even for) for the inconvenience of the broken a/c unit. Also, later that evening a strange greasy mechanical smell filled the hallways of the 6th floor and the smell was very strong inside of the elevator the next day, so I presume that it originated there due to maintenance. It was unpleasant, and I had expected so much more from a Four Points property ESPECIALLY for the price.

  • 7.8

    The room felt, looked, and smelled super clean. The location was perfectly situated to downtown and UTK.

    The bathroom sink was clogged and the bed was so-so (BUT, I'm super picky about my bed). Unless you book a room directly through SPG there's a new $10 parking fee--very annoying as you have no idea about it until you get there and no choice but to pay. The staff at the front desk seemed aloof and dismissive.

  • 10.0

    The location was great.

  • 10.0

    Everything was just as it should have been. Worked perfect for our needs.

  • 10.0

    Everyone was extremely helpful. Manager (Jenny) went beyond her job responsibilities by making me a sandwich when I was in need of getting some protein in my system and no place was open nearby. Thank you so much. It got me back on my feet and as a result able to attend memorial service that I had drive down to pay my respects.

    Everything was super no dislikes.

  • 5.8

    At first glance, the facilities looked very nice. The décor was relaxing and creative. The service was also stellar.

    There were stains on my pillows and the wall panels were falling off. I also did not think that paying $10 a night was worth it for how much the room cost per night. In addition, there was absolutely not enough space in the parking garage for the amount of guests that there were.

  • 7.0

    Location and size of room

    We had a disabled room, but the height of the bed was so high my wife could not get up on the bed by herself without injury. For a facility with upscale pricing and appearance, the available staff (beyond the front desk) was very limited like you would find in a motel.

  • 9.6

    Bed was very comfy, big fluffy duvet. Off street parking under hotel with elevator access. Close to world fair park and the river.

    Room is a little small but we didn't spend too much time in the room anyway.

  • 9.2

    Arrived very late night and staff was very friendly and prompt. I was checked in immediately and offered restaurants that delivered to hotel late in case I had not eaten.

    Bed was very firm.

  • 8.8

    Room was very clean! Beds were really comfortable!

    No pool no jacuzzi... No breakfast.. If you wanted breakfast the charge was pretty steep.Extra charge for parking which I felt was unfair...

  • 9.6

    The lady at the front desk was super! She was willing to help me and give me an upgrade even after Booked.net dropped the ball.

    Booked.net did not book me like they said but they took my damn money!

  • 7.8

    The female manager was very nice n helpful. I booked online the wrong night as it was already paid for she was very helpful

    I thought the bar meals could of been a little better. Great staff though.

  • 8.8

    Great staff.

    Bad reviews of restaurants. I had salad in room it was very good.

  • 9.2

    Comfy beds and a quiet night sleep. Also, a very safe location to stay.

How to reach hotel

hotel Four Points By Sheraton Knoxville Cumberland House Hotel Knoxville location
Show big map »

Hotel Address:

1109 White Avenue, Knoxville, Tennessee, United States, 37916

Get directions
City Centre
  • Knoxville
    1700 ft
Airports
Restaurants
  • Icon Ultra Lounge (cuisine: International)
    1000 ft
  • Chaiyo Thai & Sushi Bar (cuisine: Thai)
    1100 ft
Parks
  • World\'s Fair Park
    900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    7
  • Number of rooms:
    129