Four Points By Sheraton Knoxville Cumberland House Hotel

1109 White Avenue, Knoxville, TN, United States, 37916show map
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2Guests1room
Highlights
8
FabulousBased on  56 reviews
Overview

Four Points By Sheraton Knoxville Cumberland House Hotel is a world-class 3-star accommodation in Knoxville. Four Points By Sheraton Knoxville Cumberland House Hotel was opened in 2005 and offers non-smoking rooms.

The city center is 10 minutes' walk of the property. The hotel is positioned in historic district of Knoxville in proximity to a tower and a museum nearby.

The Muse Knoxville is 6 km from the hotel and Knoxville Zoological Gardens is about 7 km away.

Four Points By Sheraton Knoxville Cumberland House Hotel is around 25 minutes' drive from Mc Ghee Tyson airport.

Rooms

Four Points By Sheraton Knoxville Cumberland House Hotel offers 129 guestrooms appointed with free Wi-Fi, individual climate control, TV, a private balcony and a seating area with all the sights of Knoxville within easy access. They also have a microwave, coffee/tea makers and a fridge available for self-catering.

Eat & Drink

Residents can have breakfast in the restaurant. Guests can try excellent meals of local cuisine in the large restaurant onsite. Cold drinks are offered in the beer bar. A business area features Icon Ultra Lounge and Vick & Bill's within 300 meters of the venue.

Services

There are a baggage storage, a souvenir shop and a cloakroom provided on-site.

Relax

The hotel offers a gym and a fitness center available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at USD 10 per day.

Number of floors:   7.  Number of rooms:   129.

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Facilities
Wi-Fi
Parking

USD 10 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Cafe

Fitness/ Gym

Fitness centre

Laundry
TV

Flat-screen TV

Sports & Fitness

  • Fitness centre

Services

  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wake up service
  • Shops/Commercial services
  • Newspaper service

Dining

  • Continental breakfast
  • Restaurant with air conditioning
  • Cafe
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Room view

  • Garden view
  • City view

Room features

  • Air conditioning
  • Heating
  • Connecting rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchenette

Media

  • Flat-screen TV
  • International calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 4 yearsExtra bedFREEExisting beddingFREEOne child5 - 17 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Tennessee Riverboat COTennessee Riverboat CO1700 ft
Electric WizardElectric Wizard2700 ft
Kama Health DiscoveryKama Health Discovery1700 ft
Museum of East Tennessee HstryMuseum of East Tennessee Hstry2300 ft
East Tennessee Historical SocEast Tennessee Historical Soc2700 ft
Blount MansionBlount Mansion3000 ft
World's Fair Park and FestivalWorld's Fair Park and Festival1400 ft
Knox County Parks and RecreationKnox County Parks and Recreation2300 ft
McGhee Tyson AirportMcGhee Tyson Airport2000 ft
Market SquareMarket Square2700 ft PO Box 2263 Knoxville, TN 37902
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Icon Ultra LoungeIcon Ultra Lounge1000 ft810 West Clinch Avenue
Chaiyo Thai & Sushi BarChaiyo Thai & Sushi Bar1100 ft601 James Agee Street
Vick & Bill'sVick & Bill's1200 ft1501 White Ave
Ramsey's Cafeteria IncorporatedRamsey's Cafeteria Incorporated1400 ft1547 White Ave
Chesapeake'sChesapeake's1600 ft500 Henley St
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Dana'sDana's2.4 mi
Hall of Fame and GamesHall of Fame and Games2.9 mi
James White Fort AssnJames White Fort Assn3700 ft
Ramsey House PlantationRamsey House Plantation5.5 mi
Mabry Hazen HouseMabry Hazen House1.3 mi
Beck Cultural Exchange CtrBeck Cultural Exchange Ctr1.7 mi
Knoxville Recreation SuptKnoxville Recreation Supt1.2 mi
Knoxville Recreation DeptKnoxville Recreation Dept1.2 mi
Civic Auditorium and ColiseumCivic Auditorium and Coliseum4300 ft
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Getting around
Airports
Mc Ghee Tyson (TYS)11.1 mi
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Reviews
8.2
FabulousBased on  56  reviews
  • 5.8
    Guest rating

    At first glance, the facilities looked very nice. The décor was relaxing and creative. The service was also stellar.

    There were stains on my pillows and the wall panels were falling off. I also did not think that paying $10 a night was worth it for how much the room cost per night. In addition, there was absolutely not enough space in the parking garage for the amount of guests that there were.

  • 7.0
    Very good

    Location and size of room

    We had a disabled room, but the height of the bed was so high my wife could not get up on the bed by herself without injury. For a facility with upscale pricing and appearance, the available staff (beyond the front desk) was very limited like you would find in a motel.

  • 9.6
    Exceptional

    Bed was very comfy, big fluffy duvet. Off street parking under hotel with elevator access. Close to world fair park and the river.

    Room is a little small but we didn't spend too much time in the room anyway.

  • 9.2
    Superb

    Arrived very late night and staff was very friendly and prompt. I was checked in immediately and offered restaurants that delivered to hotel late in case I had not eaten.

    Bed was very firm.

  • 8.8
    Superb

    Room was very clean! Beds were really comfortable!

    No pool no jacuzzi... No breakfast.. If you wanted breakfast the charge was pretty steep.Extra charge for parking which I felt was unfair...

  • 9.6
    Exceptional

    The lady at the front desk was super! She was willing to help me and give me an upgrade even after Booked.net dropped the ball.

    Booked.net did not book me like they said but they took my damn money!

  • 7.8
    Fabulous

    The female manager was very nice n helpful. I booked online the wrong night as it was already paid for she was very helpful

    I thought the bar meals could of been a little better. Great staff though.

  • 8.8
    Superb

    Great staff.

    Bad reviews of restaurants. I had salad in room it was very good.

  • 9.2
    Superb

    Comfy beds and a quiet night sleep. Also, a very safe location to stay.

  • 10.0
    Exceptional

    Location

    No refrigerator

  • 5.8
    Guest rating

    The front desk staff was exceptionally nice and it was nice to be close to both strip and downtown.

    There was mold in the sheet and I am allergic to mold. I emailed the owner expecting any action at all to be taken, I wasn't even demanding a refund. She told me it was just feathers although seeing as my skin immediately flared up, it was more than likely mold. She sent me on my way and again, nothing was done. I will not be staying here again and will persuade anyone else interested in looking elsewhere. Even minimal concern from the manager would have led me to not write this review.

  • 8.2
    Fabulous

    Building was very unique and easy to find

    Most of the staff we encountered were very polite and helpful. The blonde woman at the front desk was not polite and was not very helpful when we asked about parking for another couple that we're going to be visiting us

  • 5.0
    Guest rating

    No hot water when we got there.

  • 9.6
    Exceptional

    Had a wonderful time at Fanboy. Went up in the Sunsphere, and enjoyed the music from the Beerfest. All of which were within sight of our room. Excellent accommodations. Our priority place the next time we stay in Knoxville.

    N/A

  • 8.8
    Superb

    Friendly check in staff and incredibly comfy bed!

    It says it's walking distance from downtown but when I walked downtown on Sunday evening it didn't feel overly safe and took about 20 minutes. Probably a nice stroll during the day but I can't honestly recommend it at night, especially walking alone (there's also a steep-ish hill). Uber was about $6.

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Highlights
8
FabulousBased on  56 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 4 yearsExtra bedFREEExisting beddingFREEOne child5 - 17 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Mc Ghee Tyson (TYS)11.1 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room